From link to doorstep
How it works
Everything happens in one WhatsApp chat with a real person. Here is what we do at each step, what you decide and how long each part takes.
- Send your linksPaste Taobao, Tmall, 1688, Weidian or Xianyu links in WhatsApp or the quote form, with colour, size and quantity.
- Get a quoteWithin 24 hours you get the item price, the seller's China shipping and our service fee, in US dollars.
- Pay and we buyPay by PayPal, Wise or Western Union. We check the seller, ask about stock and sizing, and place the order.
- Inspection photosYour items arrive at our warehouse. We send 3 photos per item; you approve, exchange or return.
- Combine and shipWe pack everything into one parcel, weigh it and quote the shipping lines for your country.
- Track to your doorPay the shipping, get a tracking number and we follow the parcel until it arrives.
1. Send your links
Paste product links from Taobao, Tmall, 1688, Weidian, Xianyu or JD into WhatsApp or the quote form. Add the colour, size and quantity for each. If you are unsure about a size, send your measurements in cm (bust, waist, hips, foot length) and we compare them with the seller's chart.
No link? Send a photo or screenshot. We search Taobao and 1688 for the same or a similar item, show you the options and explain the differences in price and quality.
2. Get your quote
Within 24 hours you get a quote in US dollars that lists:
- each item at the seller's price, converted at our stated rate (currently 1 USD = 6.60 CNY)
- the seller's shipping to our warehouse in China, usually free or ¥5–15
- our service fee: 8% service fee (min $5 per order)
- a rough shipping estimate for your country if you ask for one
Before quoting we check the shop: rating, reviews, how long it has been open, and whether the item is in stock. If a listing looks risky we tell you and suggest a better seller.
3. Pay, and we buy
You pay the item total by PayPal, Wise or Western Union. We place the order the same or next working day and send you the order confirmation. We ask the seller about anything uncertain, such as real colour, fabric or delivery date for pre-orders.
4. Inspection at our warehouse
Sellers usually ship within 1–3 days and parcels reach our warehouse 2–4 days later. Pre-order and made-to-order items take as long as the seller states.
When an item arrives we open it, check it against the listing and your order, and send you 3 photos per item: the whole item, a close-up of details or flaws, and the label or size tag. Extra photos or a short video cost $1 each. If something is wrong you decide: keep it, exchange it or return it. See returns and problems.
5. Combine, pack and choose shipping
When everything you want has arrived, tell us to ship. We combine all items into one box, remove shoe boxes and bulky packaging if you agree, and weigh and measure the parcel. Then we send you the shipping lines that accept your items, with price, typical delivery time and whether import taxes are included. See shipping and your country page.
6. Pay shipping and track
Pay the shipping and we hand the parcel to the carrier within 1–2 working days and send the tracking number. We follow the parcel and help with the carrier or customs if anything comes up.
How long the whole order takes
| Stage | Typical time |
|---|---|
| Quote | Within 24 hours |
| Seller ships and parcel reaches our warehouse | 3–7 days |
| Inspection photos | Within 1 working day of arrival |
| International shipping | 5–10 days express, 8–20 days standard |
Most in-stock orders arrive 2–4 weeks after you pay.
Questions
Do I need a Taobao account?
No. Send us the link or a screenshot. If you only have a photo of something you like, send it and we search Taobao and 1688 for it.
Can I order from several shops at once?
Yes. Most orders mix several shops. Each seller ships to our warehouse and we combine everything into one parcel.
How long do you keep my items?
Free for 60 days from the day the first item arrives, so you can wait for pre-orders or add more. After that it is $1 per item per month.
Can I cancel after paying?
Before the seller ships, yes, in most cases with a full refund of the item price. After the seller ships, cancelling becomes a return inside China and the seller's return shipping applies.